Our Process

for Creating Your Software

Discover

  • Converting ideas to delivery plans
  • Auditing technology and processes
  • Prototyping and user testing
  • Creating proof of concepts
  • Developing a clear business case

Build

  • Collaborative design to suit your style
  • Peer review and testing to ensure quality
  • Frequent releases so you can benefit sooner
  • User testing and feedback to ensure needs are met
  • Transparent communication to give you confidence

Maintain

  • Rapid response to incidents
  • SLAs to give you peace of mind
  • Ongoing improvements for your changing needs
  • Clear and consistent communication
  • Infrastructure and software support

Discovering Value

You may have a great idea for your business but need help clarifying the technical part. You might need help turning your digital transformation ideas into plans. Or you might benefit from a complete technical health check to give you peace of mind.

We can help!

Our team of software consultants will get to know your business needs and priorities, from both a technical and commercial perspective, to ensure that we can plan a unique solution that will truly deliver value.

Through years of experience across many industries and technologies, we bring a diverse skillset and a fresh perspective, meaning that we can design innovative solutions to match even the most complex business requirements.

Building value

We’re a passionate team of problem solvers, who thrive on creating software solutions to solve even your toughest challenges. Whether that solution will be a website, mobile, desktop or server application, we have it covered.

Equipped with the very best technologies and design techniques, our team will work collaboratively with you throughout the software development process – from initial specification through to the design, development and delivery – as your trusted technology partner.

The result? A unique software solution that adds true value to your business immediately.

Communication

We are completely transparent about project progress and love to get feedback to make sure that we are delivering exactly what you want. We encourage regular acceptance testing throughout the process, and user testing wherever we can.

Collaboration

We work best as an extension of your team. That way we can ensure that we understand exactly what you need, and create that, through the build process. It is also cost-effective. By working closely with you, we can utilise your existing resource and feed our knowledge of best practices back into your team.

Quality

We place great emphasis on quality – our ultimate goal is to provide you with a solution that will offer significant value to your business. To ensure this:

  • All code is peer reviewed before we add it to the main repository
  • We review all functionality for fitness for purpose and a tester actively tries to break it
  • We design and review all user interfaces not just for ease of use, but for pleasure of use as well
  • We use automated tests at all levels against the codebase
  • A continuous integration server runs all tests and deploys the code to test environments every time we make a change.

Maintaining value

You’ve created a brilliant piece of software but now you need a team to maintain it. Or maybe you have a legacy system that needs untangling, but don’t have the time or resource to do it yourself. Whatever it is, you can rely on us.

Our team of software support experts will work with you as your dedicated partner, working not only to make sure that your critical systems stay running but constantly thinking about ways to keep improving them too.

You can focus on the business goals that really matter to you, with the confidence that your organisation is in safe hands.

Communication

On top of our regular communication on specific issues and frequent demos, we update you on progress with weekly emails and calls, and quarterly account meetings.

Consistency

You have key contacts and escalation points who will always be there when you need them, thanks to our exceptionally high staff retention.

Progress

Not only do we keep the lights on, we also ensure your system meets your evolving business needs by consistently working through a prioritised backlog of work under your direction.

Reliability

Our number one goal is to make sure that the system you rely on is always there when you need it. That’s why we build quality that lasts.